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Shipping policy

Free Discrete Shipping

No hidden fees. How does it work?

Free Shipping of Sexdolls Station

All shipping from manufacturing facilities or local warehouse

Warning: If you reside in Australia, Canada, United Kingdom, it‘s advised not to buy a sex doll under 140cm. Sex dolls under 140cm are confiscated at customs. Any loss caused by spot checks will be solely borne by the buyer.


Order Processing Time:

Order processing time can range from 2 - 6 business days*, depending on the selected customization options and the number of orders in queue.

*Please understand that a sex doll is a customized product that is made-to-order according to the customer's specifications. Although we strive to ship every order in the above time-frame, processing time could be slightly longer in exceptional cases.


Shipping Time:

The shipping time in different areas as below:

Country Delivery time Tax Warehouse
EU Country 10-50 days no tax China or EU warehouse

USA

Canada

10-50 days no tax China or US warehouse
Russian Federation 20-40 days no tax ship from  China
Japan 5-10 days Few taxes ship from  China
Switzerland 7-40days Few taxes ship from  China
Norway 7-40 days Few taxes

ship from  China

Australia  5-50 days  Taxes(15%)
 
China(tax 15%) or AU warehouse(no tax)

TRACK MY ORDER

We will send you an email after the goods are dispatched with the tracking number and the official website of the logistics company.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and authorized your credit card for the purchase. We will review every doll order manually to make sure that we aren't missing anything.


We Respect Your Privacy

Your privacy is our main goal. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy. 

There is no specific indication or labelling on the box that reveals the contents inside.

For international shipments your doll will be labelled “mannequin” (for customs clearance).

Billing statement on your credit card will show a charge from 'HENGFAR E-COMMERCE'

* If your shipping address is outside USA or Europe, import taxes may be required at delivery. We have nothing to do with this. It is required by some countries. Buyer is responsible for import taxes and fees.

SexDolls  Station shall not be held responsible if shipments are delayed for any reason beyond SexDolls  Station control. 

The Terms presented above are accepted when placing an order at Sexdolls Station.